Terms & Conditions
Oneskee Ltd is the company which owns the Oneskee brand. The company’s registered address is 4 Edison Village, Nottingham, England, NG7 2RF. All transactions on Oneskee’s website form a contract between you (“the Customer”) and “Oneskee”. We detailed the terms and conditions in which Oneskee operates its website and the terms and conditions you as a consumer, the “Customer” accept by that use. These terms and conditions spell out what you can expect from Oneskee and what you the Customer can expect by using our website. By using our website you, our Customer acknowledges and accepts the terms and conditions and agrees to be legally bound by them.
Oneskee takes every care to ensure that information contained in its website is accurate. However, due to the inherent nature of the Internet, errors and omissions can occur. Additionally, interruptions to the service may occur from time to time. This website is therefore provided for your use on these terms and conditions on an “as is” basis. Oneskee does not accept any liability of any kind arising from any inaccuracies or omissions of information, or interruptions in service availability during your use of this website.
CONTENT RIGHTS OF THE WEBSITE
The copyright and all other rights and material contained on Oneskee’s website are owned by Oneskee exclusively. As a visitor you are entitled to a single download of the material for private viewing purposes only. You are not allowed to distribute for any commercial or business use in any form whatsoever without the prior written consent of the brand owner.
COPYRIGHT & TRADEMARK
The content of these Oneskee pages (including pictures, designs, logos, videos, photographs, characters and comments are the copyright trademark or registered trademark of Oneskee Ltd. All rights to these images, products and information are reserved by Oneskee. The reproduction, co-distribution, or incorporation into any other work of part or all of the available data in this website in any form is prohibited without the prior written consent of Oneskee. Access to copyright and trademark as a user is provided for the sole purpose of placing an order and shopping with Oneskee. Notwithstanding the above, you will not be restricted as a Customer from copying, printing or downloading the material for the purpose of sending for your personal information to others for their personal use, provided that, at all times, in distributing the information, you acknowledge the source of the material, namely Oneskee.
Oneskee acknowledges that when you shop on-line you wish to know that your personal details including credit card details are kept secure by Oneskee in a safe and secure environment. All information obtained by Oneskee during your visit to the website or in response to any communication made to you by Oneskee will be for the exclusive use of Oneskee only. Oneskee does not rent or sell its lists to third parties in any format. Oneskee is committed to protecting your privacy.
INFORMATION OBTAINED AND ITS USE
When ordering products from the Oneskee website, Oneskee will need to know your name, delivery address, email address and credit card details with expiry dates, in order for us to fulfil your order as requested. Additionally, we may ask you to make available other information including a contact telephone / mobile number where we can reach you. This information is to enable us to ensure that products are delivered to you as requested. For customers subscribing to further information and promotions from Oneskee, we reserve the right to contact you with information that we believe you may find beneficial to your shopping experience. Please view our Privacy Statement for further information.
CONSENT TO USE OF THE WEBSITE
CHANGES OF POLICY
If you have any questions or concerns in respect of our Terms and Conditions or any element of the policy of Oneskee laid down in these documents please feel free at any time to contact us by using the “contact us” page on the website. Oneskee reserves the right to change the Terms and Conditions of its operations and the working of its Website and the conduct of its business globally as it requires. It will conduct and execute changes in line with its stated policy as laid down on its website from time to time. This policy will always be fair and lawful. If you are concerned in any way about potential changes to the terms and conditions by which your information and data is being stored please visit our terms and conditions regularly. You will see that the site is updated frequently and a date will be shown that clearly indicates the last change date to the Terms and Conditions.
The control and management of the Oneskee website is exercised by the brand owner, Oneskee Ltd. The use of the website is governed by the Laws of England and Wales. Use of the website acknowledges that you will be bound by the Laws of England and Wales. Any dispute arising between Oneskee and you the Customer from the use of its website or the purchase of goods from Oneskee.
LIMITATION OF LIABILITY
In no event will Oneskee be liable to any party for any indirect or incidental, special or punitive damages resulting from or incurred in the use of this site or any linked site without limitation in any form. The limitation to liability will include any alleged loss of profit or loss of revenues, cost of replacement, business interruptions, and loss of data or damages resulting from use or reliance on any information of any kind present and contained within Oneskee’s website.
Oneskee understand how important colour is when buying clothing and footwear. Every effort has been made to show photography on our website which is representative of the actual product. When viewing products online it is important to note that different computers have different screen resolutions. This may result in a slight variance in the colour of the garment / footwear on screen and the actual product. While we try to ensure that the photograph and product description are accurate, you may return your item for a full refund if your expectations are not completely met.
Prices are as set out on the website and include VAT at the current rate. We reserve the right to alter prices at any time.
All orders for products are subject to availability.
DELIVERY TERMS & CONDITIONS
Oneskee will ship products as soon as possible after receipt of the Order and confirmation of your payment. We aim to dispatch all orders within 5 days of order receipt. We use reputable carriers depending on the delivery address. Most delivery companies will require your signature on receipt of the parcel. All deliveries to you by the carrier will be subject to the carrier's normal terms and conditions.
If 'Free returns' is included as part of your order, Oneskee will only cover the return of orders up to the value of £500 GBP (or equivalent in other currencies). Return costs for orders above this value must be covered by the customer.
If your order contains any free promotional items, these must be returned along with the purchases. For example, if you purchase a ski suit during a promotion including a free hoodie, the hoodie must be returned along with the ski suit. If the free item is not also returned we will deduct the full RRP of the free item from any refund due to you.
All import and duties fees are non-refundable. If you return your order for a refund, you cannot claim back on the import fees paid.
Please note that returns are only processed on one day each week, usually a Thursday, so it may take up to 7 working days for your return to be processed once received. In addition to this the various payment gateways take between a few hours to 10 working days to process return payments. Payments made via PayPal may be returned via PayPal eCheque which can take up to 10 working days to process.
IMPORT DUTIES & TAXES
As all orders are shipped directly from our warehouse in the UK, you may be liable for customs fees. Customs fees will be calculated at checkout. It is possible to pre-pay duties and taxes for a guaranteed amount. If you choose to pay upon delivery of the order we cannot guarantee the cost charged as your package reaches your destination country. You, as the customer, are liable for all import duties, customs, and local sales taxes; payment of these fees is necessary in order to release your order from customs.
If you choose to refuse the customs fee and the parcel is returned back to Oneskee, a shipping and handling fee will be deducted from your refund.
Duties and taxes are non refundable.
HOW TO PAY
Oneskee accepts major credit or debit cards including Mastercard, Visa, Delta and Switch. The company is unable to accept cheques or other forms of international money order. Oneskee debits the amount of your order the moment the goods are ready for dispatch. If an item is not in stock, a member of our customer services team will contact you to suggest alternatives or arrange a refund.
Oneskee has a zero tolerance policy about the use of fraudulent credit cards and has installed a number of systems to ensure that the Customer is protected from fraudulent use of their credit or debit cards. Oneskee undertakes a number of random checks, some of which may involve contacting you, the Customer. These checks are very simple and ensure additional consumer protection as far as possible from the fraudulent use of credit cards.